Customer Notice - COVID 19

Aftersales Department Re Opens 18th May 2020:
9 am – 5 pm Mon to Fri  
Phone Lines Open for bookings from Wed 13th May

Sales Department - 9am - 5pm Mon - Fri 
                                  10am - 4.30pm -  Sat

 

Dear Customers,
We are delighted to announce the reopening of our Aftersales Departments on Monday 18th May. We recognise that the safety of our customers and staff is the number one priority and we are currently implementing a number of additional protocols throughout Morrison BMW & MINI to include:

Complete sanitisation of showrooms and service areas and we are currently putting in place a number of safety and social distancing measures for everyone’s protection.

  • These include:
    • Hand sanitisers
    • Perspex counter screens
    • Sanitising procedures on all our vehicles
    • Social distancing measures throughout dealership
    • Revised Showroom Layout
    • Contactless Payments

We are experiencing a large volume of requests so we would appreciate your patience in this matter.

Our Sales Department will remain closed until the 8th June, However, if you have any queries our team are still available to answer any queries you may have
Please email info@morrisonbmw.ie or call us on (052) 744 11 22 
 
Please Refer to the below contacts should you require assistance. 
 
BMW 24 hour Emergency Service : 
For breakdowns or emergency service you can also contact BMW directly on Call : 1800 409 900

BMW Financial Service Customers :
BMW Financial Service customers can visit www.bmw.ie for information.  At present, the BMW Financial Service team are receiving a high volume of calls so we ask that customers email specific queries to bmwcustomeraccounts@bmwfin.ie.   All queries will be treated on an individual basis and will be responded to as soon as possible.  
 
BMW Ireland’s Customer Care:   
If you would like to contact BMW Ireland’s Customer Care team you can visit the Owners section on www.bmw.ie, call 1890 719 421 or email customerservices@bmw.ie 
 
Best Wishes, Stay Safe

Gary Morrison 
Head of Business